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About Us

Contact us

Our Mailing Address:

Huntington Society of Canada
375 Hagey Blvd, Suite 114
Waterloo, ON N2L 6R5
Canada

Contact Us By Email:

info@huntingtonsociety.ca

Contact Us By Phone:

Toll Free: 1-800-998-7398

  • Donations, tax receipts and change of address – ext. 121
  • Amaryllis orders and enquiries – ext. 126
  • Chapter Development team – ext. 127
  • Communications & Marketing team – ext. 130
  • Research enquiries – ext. 137
  • Finance & Accounts Payable team – ext. 131

Sign Up For Our E-Newsletters and Email Updates:

https://www.huntingtonsociety.ca/enewsletters/

Contact Us By Fax:

519-749-8965

Family Services Team

For support resources or information on Huntington disease (HD):
Online form: https://contactme.cloud/form/huntingtonsociety
Phone: 1-800-998-7398
Family Services team list and extensions: https://www.huntingtonsociety.ca/family-services-team-list/

View Map of Our Location:

View Map

Charitable Registration Number:

11896 5516 RR0001


Complaints

The Huntington Society of Canada (HSC) is committed to meeting and exceeding the expectations of our clients, donors, partners and volunteers. We strive to provide the highest standard of service and engagement in all that we do. However, we recognize that at times we have fall short of these expectations. When this occurs we welcome the opportunity to address concerns promptly, learn from the experience, and take steps to prevent similar issues in the future. We encourage you to share your feedback or submit a complaint so we can work to resolve the matter. HSC treats all complaints and concerns seriously, respectfully, and confidentially. We view them as a valuable part of our continuous improvement process and as a chance to strengthen our relationships with the people and communities we serve.

Submitting a Complaint: 

Complaints can be received by:

  1. Phone:1-800-998-7398 between 9 am and 5 pm EST. Outside of these hours, callers may leave a voicemail and contact number, and we will make every effort to return your call within one (1) business day.
  2. Email: info@huntingtonsociety.ca
  3. Mail:
    Huntington Society of Canada
    375 Hagey Blvd, Unit 114
    Waterloo, ON  N2L 6R5

Complainants will receive an acknowledgement of their complaint within five (5) business days of its receipt, and a response within ten (10) business days. 

 


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